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New South Wales · Repairs

Repairs not done during your NSW tenancy?

If your landlord hasn’t fixed an urgent or non-urgent repair, your report explains where you stand under New South Wales tenancy law and exactly what to do next, written and checked by a real lawyer.

$88, one time. Preview your report’s full structure before you pay.

Check where you stand →

How it works

  • Answer a few questions about the repair: what’s wrong, how long it has gone on, and whether you’ve already notified your landlord.
  • Your report explains whether it is an urgent repair, what that changes, and what to do next in plain English.
  • If the matter needs to go to NCAT, your report explains what that step involves for your situation.
  • A ready-to-send email to your landlord or agent is included, written around your own answers, for you to send yourself.

Common questions

What counts as an urgent repair in NSW?

Things like a burst water service, a blocked or broken toilet, a gas leak, a dangerous electrical fault, or a failure of essential services. Your report asks about your specific repair and explains whether it falls into the urgent category and what that changes about your options.

Can I arrange the repair myself and claim the cost back?

In limited circumstances for urgent repairs, yes, subject to preconditions and a cost ceiling your report sets out for your situation. It is not available for every repair, which is why the report checks the details of yours first.

Do I need to go to NCAT myself?

Not necessarily: many repairs disputes are resolved once the position is set out clearly in writing to the landlord or agent. Your report explains when NCAT becomes the next step and what that involves, but we do not represent you there.

More questions, answered on the main site →

Your report is one document on one matter, provided by Quick Help Legal Pty Ltd (ACN 701 935 775, ABN 18 701 935 775), an incorporated legal practice: we do not represent you at NCAT, deal with your landlord or agent, or act for you in the dispute itself. Also dealing with a bond dispute, or renting in Victoria? See NSW bond disputes or Victorian repairs disputes. Our Terms of Use and Privacy Policy set out the full scope and how your information is handled.